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What you’ll get out of this. Complete transparency about how DeelRx CRM uses cookies and similar technologies. Understand what cookies we use, why we use them, and how you can control your cookie preferences.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.
Cookie Transparency: We believe in complete transparency about our use of cookies and give you full control over your cookie preferences.

Types of Cookies We Use

Necessary Cookies

Essential for Service: These cookies are necessary for the website to function properly and cannot be disabled.
  • Purpose: Keep you logged in to your account
  • Duration: Session-based or up to 30 days
  • Data: Encrypted authentication tokens
  • Required: Yes, for account access
  • Purpose: Protect against security threats and fraud
  • Duration: Session-based
  • Data: Security tokens and session identifiers
  • Required: Yes, for security protection
  • Purpose: Remember your preferences and settings
  • Duration: Up to 1 year
  • Data: User preferences and configuration
  • Required: Yes, for basic functionality

Functional Cookies

User Preferences

  • Language and region settings
  • Theme preferences (light/dark mode)
  • Dashboard layout preferences
  • Notification settings

Performance

  • Load balancing and performance optimization
  • Error tracking and debugging
  • Service availability monitoring
  • User experience improvements

Analytics Cookies

Optional Analytics: These cookies are optional and can be disabled without affecting core functionality.
  • Purpose: Understand how you use our service
  • Provider: PostHog (privacy-focused analytics)
  • Data: Anonymized usage patterns and feature adoption
  • Duration: Up to 2 years
  • Opt-out: Available in cookie preferences
  • Purpose: Monitor service performance and reliability
  • Provider: Internal monitoring systems
  • Data: Performance metrics and error logs
  • Duration: Up to 1 year
  • Opt-out: Available in cookie preferences

Third-Party Cookies

Authentication Services

  • Purpose: Secure user authentication and session management
  • Cookies: Authentication tokens, session data
  • Duration: Session-based and persistent
  • Privacy Policy: Clerk Privacy Policy
  • Purpose: Payment processing and fraud prevention
  • Cookies: Payment session data, security tokens
  • Duration: Session-based
  • Privacy Policy: Stripe Privacy Policy

Content and Hosting

  • Purpose: Content delivery and website performance
  • Cookies: CDN optimization, performance tracking
  • Duration: Up to 1 year
  • Privacy Policy: Netlify Privacy Policy
  • Purpose: Content management and delivery
  • Cookies: Content preferences, caching
  • Duration: Up to 30 days
  • Privacy Policy: BaseHub Privacy Policy
1

First Visit

You’ll see a cookie consent banner on your first visit to our website.
2

Choice

You can accept all cookies, reject non-essential cookies, or customize your preferences.
3

Preference Storage

Your cookie preferences are saved and respected on future visits.
4

Change Anytime

You can change your cookie preferences at any time through our settings.

Cookie Settings

  • Access through your account settings
  • Granular control over cookie categories
  • Save preferences for future visits
  • Clear existing cookies if desired

Browser Settings

  • Manage cookies through your browser
  • Block or delete specific cookies
  • Set automatic cookie deletion
  • Use private/incognito browsing

Opting Out of Analytics

  • Disable analytics cookies in your preferences
  • Use PostHog’s opt-out mechanism
  • Analytics data will not be collected
  • Service functionality remains unaffected
  • Use browser settings to block analytics cookies
  • Install ad-blocking extensions
  • Use privacy-focused browsers
  • Enable “Do Not Track” settings
Cookie NamePurposeDurationType
auth_tokenUser authentication30 daysHTTP
session_idSession managementSessionHTTP
csrf_tokenSecurity protectionSessionHTTP
preferencesUser settings1 yearHTTP
Cookie NamePurposeDurationType
themeUI theme preference1 yearHTTP
languageLanguage setting1 yearHTTP
dashboard_layoutDashboard configuration1 yearHTTP
notificationsNotification preferences1 yearHTTP
Cookie NamePurposeDurationType
_ph_*PostHog analytics2 yearsHTTP
performancePerformance monitoring1 yearHTTP
error_trackingError reporting1 yearHTTP

Browser-Specific Instructions

Managing Cookies in Different Browsers

  1. Click the three dots menu → Settings
  2. Go to Privacy and security → Cookies and other site data
  3. Choose your preferred cookie settings
  4. Manage specific sites and cookies
  1. Click the menu button → Settings
  2. Go to Privacy & Security
  3. Under Cookies and Site Data, choose your settings
  4. Manage exceptions for specific sites
  1. Go to Safari menu → Preferences
  2. Click the Privacy tab
  3. Choose your cookie settings
  4. Manage website data and cookies
  1. Click the three dots menu → Settings
  2. Go to Cookies and site permissions
  3. Choose your cookie settings
  4. Manage specific sites and cookies

Mobile App Cookies

Mobile Application Data

Mobile Apps: Our mobile applications may use similar technologies to cookies for functionality and analytics.
  • Usage tracking and performance monitoring
  • Feature adoption and user behavior
  • Crash reporting and error tracking
  • Privacy-focused analytics implementation
  • User preferences and settings storage
  • Offline functionality and caching
  • Push notification preferences
  • Local data synchronization

Data Protection and Privacy

Secure Cookie Handling: All cookies are handled securely and in accordance with our Privacy Policy.
  • Encryption: Sensitive cookie data is encrypted
  • Secure Transmission: Cookies transmitted over HTTPS only
  • Access Control: Limited access to cookie data
  • Data Minimization: Only necessary data stored in cookies

Privacy Rights

  • Right to know what cookies we use
  • Right to control cookie preferences
  • Right to delete cookies
  • Right to withdraw consent
  • Transparent cookie disclosure
  • Respect for your preferences
  • Secure cookie handling
  • Regular policy updates

Updates to This Policy

Policy Changes

  • We may update this Cookie Policy from time to time
  • Material changes will be communicated via email or in-app notification
  • Minor updates will be posted on this page
  • Continued use after changes constitutes acceptance

Effective Date

This Cookie Policy is effective as of October 2025 and was last updated on October 2025.

Contact Information

Technical Support

For help with managing cookies or technical issues:
For questions or assistance, please reach our team through the chat at https://deelrxcrm.com/support.