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What you’ll get out of this

  • Quick answers to common questions
  • Troubleshooting guides for common issues
  • Feature explanations and how-to guides
  • Support information and contact details

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Getting Started

Go to deelrxcrm.app/signup and create your account. You can use your regular email or create an alias for extra privacy. The signup process takes less than 2 minutes.
No, DeelRx CRM is a web application that works in any modern browser. You can also add it to your home screen on mobile devices for a app-like experience.
Yes, DeelRx CRM is designed mobile-first and works perfectly on phones and tablets. The interface is optimized for thumb navigation and one-handed operation.
DeelRx CRM offers a free tier for testing and small operations. The full suite costs $19/month with no hidden fees or surprises. See our pricing page for details.

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Privacy and Security

Yes, all data is encrypted with AES-256 encryption, the same standard used by banks. We also offer end-to-end encryption for maximum security. Your data is never shared with third parties.
Yes, you can export all your data at any time in CSV, JSON, or PDF formats. We believe you should own your data and be able to take it with you.
We only collect the data you choose to store. You can configure exactly what information to keep and for how long. We follow the principle of data minimization.
Never. We don’t sell, rent, or share your data with anyone. Your business information stays private and secure.

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Features and Functionality

AI Intelligence is our suite of four AI modules that help you make better business decisions:
  • Pricing Intelligence: Suggests optimal pricing based on market data
  • Credit Intelligence: Recommends credit limits and assesses risk
  • Data Intelligence: Provides insights from your customer data
  • Training Intelligence: Helps you learn and use new features
All AI features respect your privacy settings and work with your data.
Yes, DeelRx CRM includes inventory management features. You can track products and services, set low-stock alerts, and monitor what’s moving.
You can track customer credit limits, payment history, and outstanding balances. The system helps you manage who owes what and when payments are due.
Yes, DeelRx CRM supports offline mode. You can add customers, log transactions, and update inventory even without internet. Changes sync automatically when you’re back online.

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Technical Questions

DeelRx CRM works in all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.
Yes, we provide a REST API for integrating with your existing tools. The API respects your privacy settings and includes comprehensive documentation.
Yes, DeelRx CRM can integrate with popular business tools through our API and webhook system. We also provide pre-built integrations for common tools.
We automatically backup your data daily, but you can also export your data manually at any time. We recommend keeping your own backups for important business data.

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Billing and Account

Billing is simple and transparent. You pay $19/month for the full suite with no hidden fees. You can cancel anytime and your data remains accessible for 30 days.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and billing is prorated.
You can export all your data before canceling. Your account remains accessible for 30 days after cancellation, then all data is permanently deleted.
We offer a 30-day money-back guarantee. If you’re not satisfied, contact support for a full refund.

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Troubleshooting

First, check your email and password. If you’re still having issues, try resetting your password or contact support. Make sure you’re using the correct email address.
Try refreshing the page or clearing your browser cache. Make sure you’re using a modern browser and have a stable internet connection.
Check your internet connection and try refreshing the page. If the problem persists, contact support as there may be a temporary issue.
Note the exact error message and contact support with details. We’ll help you resolve the issue quickly.

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Support and Help

You can get help through multiple channels:
  • Email: [email protected]
  • Live Chat: Available in the app during business hours
  • Community Forum: community.deelrxcrm.app
  • Documentation: This help center
We typically respond within 24 hours.
Yes, we provide training resources including video tutorials, documentation, and personalized onboarding sessions for new users.
Absolutely! We love hearing from our users. Send feature requests to [email protected] or post them in our community forum.
For enterprise customers, we offer custom development services. Contact [email protected] to discuss your needs.

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Still Have Questions?

Contact Support

Get help from our support team

Community Forum

Ask questions and get help from other users

Feature Requests

Suggest new features and improvements

Bug Reports

Report bugs and technical issues
We’re here to help! Don’t hesitate to reach out if you have any questions or need assistance with DeelRx CRM.