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Welcome to the DRX Help Center! Whether you are slinging eighths behind a busy dispensary counter, breaking down wholesale inventory pallets in the backroom, or dispatching drivers across town, we have your back. DRX keeps your registers snappy, your inventory ledger tight, and your customer privacy airtight. No bloated corporate clutter, no confusing menus that take a computer science degree to navigate—just clean, reliable retail tools built for real shop crews.
Running across your devices: DRX runs wherever your shop operates—on Desktop Web, native iOS on iPad and iPhone registers, and fast Android & Mobile Web handhelds.

Start with DRX

Set up your shop profile, configure your store tax rates, and ring up your very first sale.

Privacy and minimal data

Collect only what you need, protect customer anonymity with aliases, and set up automated data cleanups.

Team and access

Switch between store branches and grant staff members exact roles from Cashier to Store Manager.

Customers and store credit

Keep tabs under control, set credit limits, and record debt payoffs without inflating your daily sales total.

Inventory and intake

Receive wholesale stock, break bulk kilograms into pre-packs, and spot-check shrinkage.

Sales and checkout

Speed through peak-hour checkout lines, scan barcodes, take split tenders, and dispatch deliveries.

Golden rules of the counter

  • Check before you double-tap: If a slow Wi-Fi blip makes a sale or repayment hesitate, look up the order in Sales History before swiping a card a second time.
  • Separate store tabs from sales: When regulars come in to pay down their tab, record it under Credit Repayment so your end-of-day register drawer balances to the exact penny.
  • Protect customer privacy: Never scribble real phone numbers or full names on public counters or in support tickets. DRX’s alias system exists to keep your patrons safe.

Need a human hand?

When something looks weird or you hit a head-scratcher:
  • Check out our Help and support guide for quick troubleshooting and safe screenshot reporting.
  • See what new features just dropped in our Changelog.
  • Drop a line directly to our team at support@deelrxcrm.com. We are real people who know retail, not robots reading a canned script.