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Platform Integrations That Actually Connect

What you’ll get out of this

  • Seamless authentication that works with your existing systems
  • Smart notifications that tell you what matters, when it matters
  • Feature flags that let you test new stuff without breaking everything
  • Real-time monitoring that catches problems before your customers do
Stop juggling a dozen different tools that don’t talk to each other. DeelRx CRM plays nice with the software you already use.

Authentication & Security

Session-Based Authentication

  • Secure JWT-based sessions with automatic renewal
  • Role-based access control (RBAC) with tenant isolation
  • Multi-factor authentication support
  • Session management with configurable timeouts

Authorization Framework

  • Owner: Full administrative access to team resources
  • Manager: Team configuration and user management
  • Staff: Limited access to assigned functionality

Background Processing

Reliable Job Processing

  • Automatic retry logic with exponential backoff
  • Job scheduling and cron-based automation
  • Comprehensive error handling and monitoring
  • Idempotent operations prevent duplicate processing

Automated Workflows

  • Credit Reminders: Daily processing of overdue accounts
  • Payment Processing: Scheduled charge execution
  • Data Cleanup: Automated maintenance and archival
  • Notification Delivery: Multi-channel communication

Smart Notifications

Multi-Channel Delivery

  • Email notifications with responsive templates
  • In-app messaging and real-time updates
  • SMS alerts for critical events
  • Push notifications for mobile apps

Intelligent Fallback

  • Primary delivery through Knock workflow engine
  • Automatic fallback to Resend for email delivery
  • Delivery tracking and bounce management
  • User preference management

Notification Types

  • Payment Reminders: Automated credit due notifications
  • System Alerts: Important account and security updates
  • Activity Updates: Team collaboration and content changes

Feature Management

Gradual Rollouts

  • Feature flags with percentage-based rollouts
  • User and team-based targeting
  • A/B testing capabilities
  • Instant rollback for problematic features

Safe Deployments

  • Features deployed but disabled by default
  • Controlled activation with real-time monitoring
  • Performance impact measurement
  • Risk-free feature retirement

Monitoring & Reliability

Health Monitoring

  • Continuous service health checks
  • Performance monitoring and alerting
  • Error tracking with context capture
  • Automated incident detection

Operational Excellence

  • 99.9% uptime service level objective
  • Comprehensive error logging and analysis
  • Performance optimization recommendations
  • Proactive issue identification

Rate Limiting

  • Intelligent request throttling
  • Protection against abuse and spam
  • Fair usage enforcement
  • Graceful degradation under load

Integration Benefits

Developer Experience

  • Comprehensive API documentation
  • SDK support for common platforms
  • Webhook notifications for real-time updates
  • Sandbox environment for testing

Business Value

  • Reduced operational overhead
  • Improved user experience
  • Enhanced security and compliance
  • Scalable architecture

Reliability Features

  • Multi-region deployment
  • Automatic failover capabilities
  • Data backup and recovery
  • Zero-downtime deployments

Getting Started

  1. Authentication Setup: Configure your preferred authentication provider
  2. Notification Configuration: Set up email templates and delivery preferences
  3. Feature Gates: Define rollout strategy for new features
  4. Monitoring: Configure alerts and performance thresholds

Support & Resources

  • Documentation: Comprehensive guides and API references
  • Community: Developer forums and discussion groups
  • Support: Technical support with SLA guarantees
  • Training: Onboarding and best practices workshops
For detailed integration instructions and API documentation, visit our Developer Portal.