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  • Deelrx CRM: the formal product name.
  • DRX: the primary name used inside the product and Help Center.
  • Inventory: products, received goods, current counts, adjustments, and related records.
  • Point of Sale: the checkout workspace used to build and complete a sale.
  • Orders & Receipts: the saved-sale history used to confirm items, customer state, payment record, and totals.
  • Store Credit: an open customer balance recorded in DRX. DRX records the balance and payment method; it does not itself move money.
  • Workspace or business: one business record with its own team access and operating data.
  • Alias Mode: the privacy preset with a default 30-day inactive-customer retention window.
  • Standard Mode: the privacy preset with a default 180-day inactive-customer retention window.
  • Full Customer Mode: the privacy preset with a default 365-day inactive-customer retention window.
  • Retention cleanup: the process that permanently deletes qualifying inactive customer records when it runs.
  • DRX Intelligence: beta suggestions that must be checked against saved business records.