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Retail has its own secret dialect. Between “ringing up fractional grams,” “running FIFO cost layers,” and “settling store tabs,” here is what everything actually means inside DRX so you and your team speak the same language:
  • Deelrx CRM: The company and official product suite name.
  • DRX: The fast, privacy-first retail operating system you use every day on counter terminals, iPads, and mobile handhelds.
  • Inventory & Intake: Your store’s living stock catalog. Covers adding products, receiving bulk wholesale deliveries, tracking barcode SKUs, and logging physical counts.
  • Point of Sale (POS): The checkout screen where budtenders scan items, weigh flower, apply discounts, and accept tender from customers.
  • Sales History: The ledger of every completed order. This is where you reprint receipts, check transaction timestamps, reassign orders to customer accounts, or issue refunds.
  • Store Credit (Tab): An informal line of credit granted to trusted VIP regulars. DRX tracks what customers owe your store; it records the ledger balance, but does not move external bank funds.
  • Credit Repayment: Settling an open tab. Crucial distinction: recording a repayment brings down the customer’s balance without creating a fake sale or counting your items twice.
  • Tender: The payment method handed over the counter—cash, debit card, or store credit balance.
  • Split Tender: When a customer pays part of their cart in crisp twenties and puts the remaining balance on a card.
  • Workspace (Business): An independent store location with its own products, cash drawers, team permissions, and tax rates. Locations are completely isolated so multiple stores never mix ledgers.
  • Alias Mode: The maximum-stealth privacy preset. Saves only customer nicknames with an automated 30-day inactive record purge.
  • Standard Mode: The balanced privacy preset. Saves nicknames plus optional receipt emails/phones with a 180-day inactive retention period.
  • Full Customer Mode: Full customer profiles for loyalty and delivery with a 365-day inactive retention window.
  • Retention Cleanup: The overnight automated sweeper that permanently erases inactive customer profiles that passed their retention threshold. It never deletes customers with open balances or unpaid debts!
  • FIFO (First-In, First-Out): An accounting rule that ensures the wholesale cost of your oldest inventory batch is recognized first when selling items.
  • Fractional Quantities: Selling items by weight (like 3.5 grams or 28 grams) rather than single pre-packaged unit boxes.
  • Shrinkage: Inventory that vanished into thin air due to damage, moisture loss, sample tasting, or butterfingers dropping a jar on the counter.
  • DRX Intelligence: Smart velocity and turnover insights that analyze your sales speed and alert you before your top-selling strain goes out of stock.