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Neutral boxed goods move through a basket to a saved receipt record. Checkout is the heartbeat of your store. When you have three people in line and someone is asking for “three and a half grams, plus a pre-roll, but wait can I put some on card and the rest in crumpled dollar bills?”, you need a register that moves as fast as you do. Here is how to ring up sales, calculate change down to the penny, and keep your inventory and cash drawer honest across all three platforms. Illustrative Quick sale screen with fictional products, a cart, and a reviewable total.

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Ringing up a sale across platforms

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On Desktop Web (Browser)

  1. Click New sale in the left sidebar.
  2. Add products to your cart:
    • Scan items with your USB or Bluetooth barcode scanner.
    • Or type in the Scan SKU / barcode or search products box.
    • Or click any item from your catalog grid.
  3. Review line items: adjust quantities, fractional weights (grams or ounces), and confirm any bulk bundle pricing tiers.
  4. Attach a Customer (Optional): If the shopper has a store tab or loyalty profile, type their name, alias, or phone number in Customer (Optional) and click Lookup. If they’re buying on store credit, an attached customer is required!
  5. Click Continue to Payment (or the total button).
  6. Pick your tender method:
    • CASH: Enter the amount tendered. DRX automatically calculates the exact change due so nobody has to do mental math during a rush.
    • CARD: Swipe or tap the card on your physical terminal first, then select CARD in DRX to lock the record in.
    • CREDIT: Charge the sale against the customer’s verified store credit balance.
  7. Choose your receipt preference (PRINT, SMS, or NONE) and click Complete Sale.

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On iPhone (Native iOS App)

  1. Open the DRX app and tap the POS tab at the bottom of your screen.
  2. Tap products from your category list or use the top search bar.
  3. Need to weigh out a specific fractional amount? Tap the product to open the native weight dial and select exact grams or fraction increments.
  4. Tap the green Checkout bar at the bottom to slide up the native checkout sheet.
  5. Tap Cash, Card, or Credit. For cash, type what they handed you—your change due updates instantly in bold green digits!
  6. Tap Complete Sale to finish with a satisfying haptic confirmation tap.

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On Android & Mobile Web

  1. Open the Register tab from your bottom navigation bar.
  2. Tap items to drop them into your sliding bottom cart.
  3. Tap the cart handle to review items or apply an order discount.
  4. Tap Pay to open the tender sheet. Use the quick cash tender buttons ($20**, **$50, $100) for lightning-fast cash transactions!
  5. Customer peering over your shoulder? Turn on Screen privacy to hide customer account balances from in-store shoppers.
  6. Hit Complete Sale to lock it in.

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Set a sale by dollar amount (beta)

For a fractional product, enter the amount the customer wants to spend. On web, DRX suggests a quantity using the configured unit and bulk pricing; the suggestion does not include a customer’s loyalty discount. The native iOS and Expo mobile apps include eligible loyalty pricing in their suggestion. Review the suggested quantity and edit it to match the amount you weigh or measure. Confirm the amount and quantity before adding the item or completing checkout. Cross-platform verification is still in progress. If the confirmed quantity’s normal price differs from the requested merchandise amount, DRX flags the variance and keeps the requested amount as the line price. This flag does not block checkout or require manager approval. Configured taxes and fees are added separately. The confirmed quantity determines the stock reduction and cost of goods. Dollar-amount sales in the Expo mobile app (Android and iOS) require a live server quote. Reconnect before completing that sale; offline checkout cannot verify and record the requested amount and its variance. The separate native iOS app also requires a live quote for dollar-amount checkout and cannot complete that sale offline.

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Common sense register rules

  • Customer Quick Create: If the sale has no customer, use Customer (Optional) to look up or quick-create one without leaving checkout. Quick Create asks for a phone number and optional alias and follows the business’s privacy settings.
  • Store Credit: For credit sales, review customer eligibility and confirm the credit charge. Do not use credit to record repayment of an old balance.
  • Payment recording: Selecting Cash, Card, or Credit in DRX records the transaction in your store’s bookkeeping—it doesn’t pull cash out of thin air or charge credit cards by itself. Always collect the actual cash or run their card on your terminal before finalizing!
  • Bundle pricing: If you configured bulk pricing tiers (like an eighth for $35 or an ounce for $200), DRX automatically calculates the best volume price for the customer.
  • Uncertain connections: If your internet blinks right as you hit complete, don’t double-charge the customer! Open Sales to check if the order number already saved before ringing it up a second time.