Before you start
The old Standard Sales console instructions no longer match the web beta. Use Point of Sale to create a sale, Orders & Receipts to inspect it, and Deliveries for enabled delivery work. Confirm delivery access, the actual vendor quote, and who will pay the fee. DRX records delivery work; it does not automatically book an Uber or other vendor order.
Include delivery in a sale
- Build the sale in Point of Sale, then continue to payment.
- In Delivery, turn on Include delivery.
- Enter Delivery address and the actual Uber/vendor quote. Do not put delivery details in public feedback or unrelated notes.
- Under Who pays the vendor fee?, choose Charge customer or Business absorbs according to the approved arrangement.
- Wait for the total to update. Review any Delivery charged, Delivery tax, or Delivery absorbed amount.
- Complete the sale once, then confirm its saved order and delivery task.
Update an enabled delivery task
- Open Deliveries and select the task for the saved order.
- Use Assign to me or an authorized assignment action as needed. Reveal the address only when required for the delivery; Reveal address (audited) records that access.
- Place the vendor order through the shop’s approved external process.
- Enter Uber wait time / ETA (minutes) and use Mark ordered only after the vendor order exists.
- Use Mark handed off and Mark delivered when those events actually happen.